Improve your service level
Do you handle your customer contacts effectively? Does your customer reach you easily? Our service allows you to see the most common inbound attempts in multichannels. Our solution registers the contact attempt and provide employees with easy-to-use toolkits.
Reporting provides actual data, which allows to follow the inbound traffic (web forms, emails, unanswered telephone calls) in real time, or alternatively using past data. Data provides tools to measure and improve your activities. You are able to follow growth in sales (€) and efficiency. The system provides all aforementioned data from any time period. In addition, you can also view diagrams crucial to your business.