NTC Smart Callback Solution

  • solutions-callbackEnhance your customer service and boost your sales
  • Typical increase in sales is 10-20%
  • Do not miss any calls
    • View all overflow calls
    • Call immediately back to the customers
    • Track call success rate
  • Give a clear promise of a call-back to your customers using either IVR or SMS
  • Full reports and analytics on overflow traffic and call-back handling
  • Easy-to-use intuitive interface
  • Fast deployment
  • Works with any IT/telecom system