Start with your current setup
Plan the service around your existing numbers and ways of working. Number routing, device compatibility and any software connections are checked separately.
VoiceAI Agent · AI receptionist
Your AI receptionist answers. You focus on your work.
Customers get answers based on your company information, and your team receives the essential details together. Write the greeting and instructions in everyday language. Use switches to choose what AI may do. Setting up the core service requires no coding or specialist technical knowledge.
- Start online today
- No coding
- Add departments as you grow
VoiceAI AgentIllustrative example
VoiceAI Agent
A conversation establishes what your customer needs.
An agreed task is handled
The Agent answers or performs a configured action.
A person steps in when needed
Your team receives the summary and agreed next steps.
Fits the way your business works.
Get started with clear guidance
Prepare your company details, greeting and service instructions for VoiceAI online without programming. Once the service is ready, arrange forwarding and make a test call. Support can help.
Keep the information with your team
The customer’s request, its owner and notes stay together in the VoiceAI queue. The next colleague can see what has been done and how to continue.
01 / VoiceAI Agent · AI receptionist
An answer and a next step in the same call.
Answer and clarify
Company-approved information and instructions guide the conversation.
Collect and summarise
Contact details, the customer’s request and a summary make follow-up easier.
Take agreed actions
Text messages, callback requests and transfers to a person are configured to your needs.
02 / VoiceAI Agent · AI receptionist
Describe how you want customers to be served.
Prepare a greeting, answers to common questions and clear instructions. Define which matters need a person. Write instructions in ordinary language without programming; separately agreed system actions are prepared and tested together.
03 / VoiceAI Agent · AI receptionist
Automate routine tasks.
Choose the calls where the same tasks keep coming up. Before launch, we agree the tasks, content, system compatibility and price. The actions below are not automatically included in every plan.
The same questions interrupt the day.
Agent answers questions about opening hours and services using information approved by your business. On request, it can send your configured contact details by text, so the caller does not need to write them down during the call.
A customer needs an appointment.
Agent can find available times in the agreed calendar and record the booking the caller confirms. Rescheduling or cancellation can also be enabled, so a routine appointment request does not have to wait for a callback.
Order details arrive incomplete.
Agent asks for the information needed for an agreed type of order request and records it for your team to handle. The request and contact details arrive together, helping staff continue without starting from scratch.
The matter needs a person.
Agent briefly clarifies who or what the call concerns. It can transfer the call to a predefined destination or record a callback request, following the process agreed with your team.
04 / VoiceAI Agent · AI receptionist
Connect only what the work requires.
Finding, booking, changing or cancelling appointments and handling orders require a connection supported by the target system. We agree the action, permissions, costs and testing before launch. Ordering the service alone does not enable these actions.
02 / VoiceAI in practice
From an incoming call to a handled request.
See the status and the next step.
- 01
The customer calls
When you cannot answer, the service takes the message.
- 02
The reason is captured
Your customer explains their request. Your team sees a summary.
- 03
Someone takes ownership
A team member claims the request and responds by phone or SMS.
- 04
Handled and tracked
Statuses and reports show what has been completed.
- 01
The customer calls
The Agent answers according to your company’s instructions.
- 02
The request becomes clear
A conversation establishes what your customer needs.
- 03
An agreed task is handled
The Agent answers or performs a configured action.
- 04
A person steps in when needed
Your team receives the summary and agreed next steps.
- 01
A call to your business number
One clear way to reach your business.
- 02
The right routing
Opening hours and menus guide the caller.
- 03
The right person
A queue or ring group connects the appropriate team.
- 04
Visibility into your service
The Switchboard Analytics add-on helps you track call traffic.
VOICEAI AGENT / DEMO
Hear the Agent for yourself.
Call the public demonstration number and ask about the service. Do not share sensitive information.
Your operator’s usual call charges apply. VoiceAI Lite is demonstrated on video.
Set up your service online today. No lengthy project.
Choose a plan and start guided setup straight away. You do not need coding skills or a long implementation project. You can focus on your work, while your customers get help without unnecessary waiting.
Choose the help you need
Lite organises messages and callbacks. Agent is a conversational AI receptionist. Review the plan, usage charges and extra department prices before ordering.
Describe your business in your own words
Add departments and a greeting. Give Agent your company information and use switches to allow tasks. The settings guidance explains what else you need.
Try it before taking customer calls
Follow setup progress. Once the service is ready, check the instructions, make a test call and forward the calls you want it to handle. Support can help.
Start with your existing phone number and ways of working. Forwarding compatibility and charges are checked with your carrier. Software connections and additional expert work are agreed according to your needs.
VOICEAI / ONLINE
Choose your plan. Get started online.
These are the seller’s currently published online offers. Final inclusions, extra departments, discounts and terms are confirmed in your order summary.
Start online today. Choose a plan and follow guided setup without a lengthy project or unnecessary waiting.
Loading current plans…
Prices exclude VAT. Usage and extras follow your agreement.
Are booking and integrations always included?
No. Available actions depend on the plan, the connected system and the agreed implementation.
What can I try in the public demo?
Talk to Agent and ask about NTC services. Listen to how the questions and answers progress. Then share a couple of typical calls from your business with sales so we can plan how your own service should handle them.