NTC Smart Telephone Service

NTC Smart Telephone Service makes life easier for entrepreneurs

A PBX makes your everyday life easier in many ways. Manage customer calls, automate customer service and measure results comprehensively. It's easy to use and cost-effective.

Already 500 000 company phone lines

With the Smart telephone service, you can easily route calls to the right people, without your customers getting frustrated while waiting. It saves your employees’ time and your customers’ nerves.

Improve customer service

Quickly route customer calls to the right person with an interactive voice response (IVR) menu and drag and drop call transfer from the control panel. The dashboard makes it easy to see which colleague is available. No call goes unattended, and your customers will have a good impression of your company.

More sales

No prospects lost, even when salespeople are in a hurry. Incoming calls circulate in the ring group until someone answers. Customer information is easily linked to your CRM and calls can be recorded if you wish. This way you can see later what was agreed with the customer in a hurry.

Smart Telephone Service differentiation

Operator free

You are not tied to an operator. You can change your phone operator without worry and the service will not be affected.

Mobile switch

In addition to your browser, you can use the phone switch on your mobile app and tablet. The service works wherever you are and always goes with your employees.


The reporting and analysis tool gives company management an overview of the level of customer service. For example, you can track queue times and call durations.

Integrate with CRM

You can integrate the service with popular CRMs such as HubSpot, Zoho and Salesforce.

Easy to manage by yourself

Manage your opening hour changes during off-peak hours yourself with voice and SMS alerts. Changes can be made in advance at your convenience.

Smart Telephone Service features

The smart telephone services UI is very easy to use. It works on all devices: mobile, desktop, tablet! Smart PBX is browser-based software, so you can get up and running quickly once you’ve signed a contract.


This is how Stadium made its operations more efficient

Stadium saved costs and improved customer service with the Smart Telephony Service. Now costs are under control and customers can easily talk to the person they want to talk to.

Stadium previously had several duplicate telephony solutions in place. Call rates were expensive between stores and the installation of telecom solutions in the new stores brought unexpected costs. Overall, the telecommunications costs were considerable in relation to the volume of use.

"Nordic TeleCom's solution allowed us to eliminate duplicate costs and to accurately budget for connecting new stores to the system. The solution also allows us to add the functionality we want, which makes our working time more efficient."

Try the service for free for 1 month

We are convinced that our service will make your company’s everyday life easier and better. We offer a free 1-month trial. Contact us today!

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